Last Updated: 01/30/2026
Welcome to AUSAAN.
These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. About AUSAAN
AUSAAN is a fragrance brand offering high-quality perfume impressions inspired by well-known scents. All products sold under AUSAAN are original creations and are not affiliated with, endorsed by, or associated with any designer or trademark brand.
2. Eligibility to Use Our Services
By using this website, you confirm that:
- You are at least 18 years of age or using the website under the supervision of a legal guardian.
- You are legally capable of entering into binding contracts under applicable laws.
3. Product Information & Disclaimer
- Our perfumes are inspired by popular fragrances but are not replicas, duplicates, or counterfeits.
- Brand names or trademarks mentioned (if any) are used strictly for descriptive and reference purposes only.
- Product images on the website are for illustration purposes and actual packaging may vary slightly.
- We make every effort to display accurate product descriptions, but we do not guarantee that all information is error-free.
4. Pricing & Payment
- All prices listed on the website are in [PKR/USD – choose one] unless stated otherwise.
- Prices are subject to change without prior notice.
- We accept payments via authorized payment gateways only.
- By completing a payment, you confirm that you are authorized to use the selected payment method.
- AUSAAN is not responsible for payment failures, delays, or gateway-related technical issues beyond our control.
5. Order Confirmation & Acceptance
- After placing an order, you will receive an order confirmation via email or SMS.
- Order confirmation does not guarantee acceptance. We reserve the right to cancel or refuse any order due to:
- Product unavailability
- Pricing or listing errors
- Suspicious or fraudulent activity
- Payment verification issues
In case of cancellation, any amount paid will be refunded according to our Refund Policy.
6. Shipping & Delivery
- Delivery timelines provided are estimated and may vary due to logistics, weather, or unforeseen circumstances.
- AUSAAN is not liable for delays caused by courier services.
- Customers are responsible for providing accurate shipping details. Incorrect information may result in failed delivery.
7. Returns, Refunds & Exchanges
- Due to the personal and hygienic nature of perfumes, opened or used products are non-returnable.
- Refunds or replacements are only applicable if:
- The wrong product was delivered
- The product arrived damaged or leaked
- Any issues must be reported within 24–48 hours of delivery with clear proof (images or video).
Refunds will be processed via the original payment method within the timeline set by the payment gateway.
8. Intellectual Property Rights
- All content on this website—including text, images, logos, designs, and branding—is the exclusive property of AUSAAN.
- Unauthorized copying, reproduction, or commercial use of our content is strictly prohibited.
9. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to hack, disrupt, or misuse the website
- Submit false or misleading information
- Violate any applicable laws or regulations
We reserve the right to suspend or terminate access if misuse is detected.
10. Limitation of Liability
AUSAAN shall not be liable for:
- Allergic reactions or sensitivities caused by fragrance products
- Indirect, incidental, or consequential damages
- Losses resulting from misuse of products
Customers are advised to patch test fragrances before regular use.
11. Privacy & Data Protection
Your personal information is handled in accordance with our Privacy Policy. We do not sell or misuse customer data and only share information with trusted service providers (such as payment gateways and couriers) when necessary to fulfill orders.
12. Third-Party Services
Our website may use third-party tools or services (payment processors, analytics, delivery partners). We are not responsible for the practices or policies of these third parties.
13. Governing Law & Jurisdiction
These Terms shall be governed and interpreted in accordance with the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts of Pakistan.
14. Changes to Terms & Conditions
AUSAAN reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website after changes implies acceptance of the revised Terms.
15. Contact Information
For any questions or concerns regarding these Terms, please contact us:
Brand Name: AUSAAN Fragrances
Email: info@buyausaan.com
Phone/WhatsApp: +92 345 1202406
Business Address: P.E.C.H.S. B-1 / KHUDADAD COLONY